Frequently Asked Questions (FAQ)
Orders & Shipping
Q. How long does delivery take?
Orders are usually delivered within 3–7 business days across India, depending on location.
Q. How can I track my order?
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
Q. Do you offer Cash on Delivery (COD)?
Yes
Q. Do you offer free shipping?
Yes
Returns, Replacements & Refunds
Q. What if I receive a damaged or defective product?
Please contact us within 7 days of delivery with your order details, photos/videos, and unboxing video for quick assistance.
Q. Do you offer refunds?
Refunds are approved only in eligible cases as per our refund policy.
Q. Can I return a product if I change my mind?
Currently, returns for change of mind are not accepted.
Product & Warranty
Q. Are CHEFWARE products Made in India?
Yes, CHEFWARE proudly offers Made in India kitchen products.
Q. Do your products come with warranty?
Warranty is available on applicable products. Please check the individual product page for details.
Q. Are spare parts available?
Please contact our support team for spare parts availability.
Support
Q. How can I contact CHEFWARE?
📞 Phone:+91-7988740186
📧 Email: Support@chefwareappliances.in
Q. Do you support bulk / distributor enquiries?
Yes. Please contact us for dealership, wholesale, and business enquiries.